Module 1: Introduction to Quality & Safety in Healthcare (10 ECTS)
This module provides you with an introduction to the concepts of quality and safety in healthcare within your national healthcare system. The paradigms of Safety I and Safety II are explored and models for learningfrom error and care that goes well are applied to practice. The evolution of quality and its pioneers are addressed as are the catalysts and drivers for quality. The dimensions of quality, as viewed by key influential thinkers, are debated and applied to the various areas of practice.
Module 2: Tools & Frameworks for Quality (10 ECTS)
This module helps you to further develop team working skills and to use quality improvement methods to foster a culture of person-centred quality care. You will explore measurement for improvement techniques and the role of dynamic data in quality management. You will examine structure, process and outcome as key areas of safety and quality. Incorporating staff engagement techniques, you will systematically apply quality tools and techniques to your everyday work practice.
Module 3: Evaluation, Measurement & Research (10 ECTS)
In this module, you focus on how to gather, analyse, interpret and present data in the context of quality and safety. You will learn about using data for three purposes – improvement, accountability and research. Audit, performance indicators, understanding variation and use of research methods in quality improvement and safety monitoring are key topics. You will participate in an inter-professional Quality Improvement Journal Club and will learn about how this model may be applied to practice. Activities draw on the principles of co-design and the habits of improvers.
Module 4: Leadership & Strategic Management (10 ECTS)
Different approaches to leadership and your preferred leadership style are explored here. You learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation. You will further explore case based learning and will have opportunity to apply learning to your setting.
Module 5: Accreditation & Standards (10 ECTS)
Here you will discuss the accreditation process as an external audit of quality. National and international systems are explored. Models of accreditation and standard setting will be examined for appropriateness and applied to your work setting. The module will also help you further develop your communication and influencing skills. You will be introduced to debate as a learning strategy in this module.
Module 6: Clinical Governance (10 ECTS)
The focus of this module is on providing you with the knowledge and skills to implement a safe and quality service using a clinical governance approach. Clinical incident reporting, risk management, integrated care pathways and legal issues will be addressed. Here you will gain the skills of poster presentation. Building on preceding modules, approaches to learning and implementing actions after events are addressed using scenario based learning techniques.
Semester 3 & 4
Project/Dissertation & Action Learning Sets
The change management project will give the opportunity to apply key learning outcomes from the previous six modules. The focus of the project is on implementing a change to improve quality and safety in your practice based context. The project is assessed on the basis of three components: a project report, active participation and attendance at Action Learning Sets and a poster presentation. Action Learning Sets will support participants in undertaking their projects and in writing their reports.
Participants on our MSc programmes in the past have led considerable developments in their organisations and many projects have resulted in significant improvements, substantial cost savings and publications in management journals.