Leadership Lessons from a Global Airline explored at RCSI Lessons in Leadership Lecture Series
Brendan Noonan, Senior Vice President of Group Learning and Development at Emirates Group presented a talk entitled ‘Leadership Lessons from a Global Airline Company' this evening as part of the RCSI Institute of Leadership Lecture Series. This is the third lecture of the 2013/2014 RCSI Lessons in Leadership Series and was delivered to approximately 80 health professionals at RCSI (Royal College of Surgeons in Ireland), 123 St Stephen's Green, Dublin.
Speaking ahead of the lecture Mr Noonan said: ‘Leaders must have vision, develop a strategy and implement it correctly, and implementation can only be achieved through development of staff that have the skills knowledge and attributes to deliver a safe customer focused service.'
Mr Brendan Noonan, Senior Vice-President of Group Learning and Development, Emirates Group
Mr Noonan lecture presented the story of how Emirates Airline has become a global aviation company and outlined the leadership steps that had to be taken to achieve success.
Professor Ciaran O'Boyle, Director of the RCSI Institute of Leadership said: ‘We are delighted to welcome Brendan Noonan at this evening's 'Lessons in Leadership' lecture. With organisations in the healthcare sector and beyond becoming increasingly large-scale, complex and globalised, there will be numerous invaluable insights from the global airline industry which are relevant to those in positions of leadership across many sectors.'
Pictured (l-r) are Mr Brendan Noonan, Senior Vice-President of Group Learning and Development, Emirates Group; Professor Ciaran O'Boyle, Director of the RCSI Institute of Leadership; and Mr Dermot O'Flynn, Director of Professional Development & Corporate Training, RCSI Institute of Leadership.
Brendan Noonan is an aviation veteran having worked in the industry for more than 30 years. In his current roles for the Emirates Group which incorporates Emirates airline and DNATA , the world's 4th largest ground handling company, he is responsible for the learning and development needs of over 65,000 staff worldwide (excluding Engineering, Cabin Crew & Flight Crew) and manages a team of 176 staff. Originally from Dublin, Ireland, he has just completed 21 years with the company based in Dubai, having started in 1992 following earlier positions in London and Bahrain with Thomas Cook, London Olympic Airways and Gulf Air. He has travelled extensively and has delivered service training programmes and strategy development programmes for many different airlines, hotels and banks worldwide, during his career.
In 2011 he was requested by An Taoiseach to participate in the Global Irish Economic Forum with a select group of key Irish business people from across the globe. The objective was to look at options that could help the country develop its GDP and assist the Irish Government in finding solution to its financial crisis.
Pictured (l-r) at the lecture are Sibeal Carolan, Programme Director and Lecturer, RCSI Institute of Leadership, Dr. Rachel Kidney, St. James's Hospital, Dublin and Sarah McCormack, Clinical Programmes Manager, HSE